Make Your Virtual Instructor-Led Training Session More Effective
Say your organization offers virtual training, including virtual instructor-led training (VILT). You have a way to deliver it, and there’s a clear roadmap regarding the curriculum. Unfortunately, as soon as you get past the basics, you realise that it’s not easy to deliver an effective virtual instructor-led training session. You’re still dealing with people and systems, […]
5 Essential Features Every Virtual Training Lab Must Have
Introduction In today’s fast-paced digital world, the ability to deliver effective software training and product demonstrations remotely has become paramount. Virtual training labs have emerged as a powerful solution, providing interactive and hands-on learning experiences regardless of geographical constraints. As organizations continue to embrace remote work and digital transformation, the demand for robust and feature-rich […]
The Rise of Virtual Lab Platforms: What’s Driving the Trend?
Introduction In the fast-evolving landscape of software training and sales, virtual lab platforms have emerged as a game-changer, transforming traditional methodologies into innovative, efficient, and engaging virtual experiences. Heropa, a leading SaaS platform, is at the forefront of this revolution, simplifying the creation, delivery, and management of cloud-based labs tailored for software training and sales demonstrations. […]
Enhance Your Technical Training for Maximum Impact
As experienced technical trainers and curriculum developers, your goal is to provide meaningful and engaging training experiences. To enhance the effectiveness of your technical training program, it’s important to stay abreast of changes in the technical landscape. In this blog post, we’ll share some powerful and proven strategies to elevate your technical training to new […]
Why Customer Education is Critical for SaaS Companies
For SaaS companies, customer education is an essential component throughout the SaaS customer lifecycle. Through customer education, SaaS companies can ensure their customers realise the value of their product. This in turn drives sales, increases adoption, and leads to higher retention rates. Customer education is needed throughout the SaaS customer lifecycle Customer education starts the […]
Make Your Virtual Instructor-Led Training Session More Effective
Say your organization offers virtual training, including virtual instructor-led training (VILT). You have a way to deliver it, and there’s a clear roadmap regarding the curriculum. Unfortunately, as soon as you get past the basics, you realise that it’s not easy to deliver an effective virtual instructor-led training session. You’re still dealing with people and […]
Virtual Training in a Pandemic: What We’ve Learnt
While many organizations had already set the ball rolling with virtual training and remote learning, others have had to play catch up during the pandemic. For some, their goal was to quickly move to virtual learning. Others needed to train people in disparate geographical locations. All had to adhere to COVID-19 guidelines, and learn how […]
Six ways to Improve SaaS Customer Education
For SaaS companies, customer education happens throughout the customer lifecycle. Increasingly, SaaS companies are looking to improve and scale their customer education and training programs, and acknowledge this is as a critical driver of business growth. Here, we talk about six ways SaaS companies can improve customer education: 1. Apply the ‘as -a-service’ mindset to the design […]
