Make Your Virtual Instructor-Led Training Session More Effective

Say your organization offers virtual training, including virtual instructor-led training (VILT). You have a way to deliver it, and there’s a clear roadmap regarding the curriculum. Unfortunately, as soon as you get past the basics, you realise that it’s not easy to deliver an effective virtual instructor-led training session. You’re still dealing with people and systems, […]
Maximizing ROI with Virtual IT Labs: A Game-Changer for Software Companies

In today’s competitive software market, delivering value and achieving a high return on investment (ROI) are paramount for success. Virtual IT Labs have emerged as a powerful tool for software companies, enabling them to run virtual sales demos, events, proof of concepts (POCs), and trials effectively. By providing prospective customers with a hands-on experience of […]
5 Essential Features Every Virtual Training Lab Must Have

Introduction In today’s fast-paced digital world, the ability to deliver effective software training and product demonstrations remotely has become paramount. Virtual training labs have emerged as a powerful solution, providing interactive and hands-on learning experiences regardless of geographical constraints. As organizations continue to embrace remote work and digital transformation, the demand for robust and feature-rich […]
Enhance Your Technical Training for Maximum Impact

As experienced technical trainers and curriculum developers, your goal is to provide meaningful and engaging training experiences. To enhance the effectiveness of your technical training program, it’s important to stay abreast of changes in the technical landscape. In this blog post, we’ll share some powerful and proven strategies to elevate your technical training to new […]
Why Customer Education is Critical for SaaS Companies

For SaaS companies, customer education is an essential component throughout the SaaS customer lifecycle. Through customer education, SaaS companies can ensure their customers realise the value of their product. This in turn drives sales, increases adoption, and leads to higher retention rates. Customer education is needed throughout the SaaS customer lifecycle Customer education starts the […]
Using macOS Desktops On-demand With Heropa
The exponential growth in Apple Mac usage in the enterprise has led to a need for on-demand access to Macs. Increasingly, we’re seeing macOS application support becoming standard. Our enterprise customers have told us they want to be able to run macOS on the Heropa platform. Prior to now, it’s been difficult to provide on-demand access […]
Make Your Virtual Instructor-Led Training Session More Effective

Say your organization offers virtual training, including virtual instructor-led training (VILT). You have a way to deliver it, and there’s a clear roadmap regarding the curriculum. Unfortunately, as soon as you get past the basics, you realise that it’s not easy to deliver an effective virtual instructor-led training session. You’re still dealing with people and […]
Virtual Training in a Pandemic: What We’ve Learnt

While many organizations had already set the ball rolling with virtual training and remote learning, others have had to play catch up during the pandemic. For some, their goal was to quickly move to virtual learning. Others needed to train people in disparate geographical locations. All had to adhere to COVID-19 guidelines, and learn how […]
Six ways to Improve SaaS Customer Education

For SaaS companies, customer education happens throughout the customer lifecycle. Increasingly, SaaS companies are looking to improve and scale their customer education and training programs, and acknowledge this is as a critical driver of business growth. Here, we talk about six ways SaaS companies can improve customer education: 1. Apply the ‘as -a-service’ mindset to the design […]
How Hands-on Virtual Labs Can Benefit RPA Training

A changing RPA landscape makes training more essential than ever Robotic process automation (RPA) is a form of business process automation that allows companies to automate their workflows using bots. Companies invest heavily in RPA to bring efficiency to business operations, freeing them up to focus on delivering fast service and exceptional customer experience. Changes […]