About
Cellebrite is a global leader in digital intelligence solutions, supporting over 7,000 customers worldwide, including law enforcement, intelligence agencies, and private enterprises. Their platform enables investigators to capture, preserve, and analyze digital evidence from various sources, such as mobile devices, cloud accounts, drones, and CCTV systems. With offices across North America, EMEA, and APAC, Cellebrite is a critical partner for organizations seeking secure and efficient digital intelligence solutions.
Learn more about Cellebrite at https://cellebrite.com/en/home/
Challenge
Cellebrite’s training programs were vital to their operations, providing certifications that allowed customers to submit digital evidence in court. However, their traditional training model presented multiple challenges that limited scalability and efficiency. Delivering in-person training sessions required shipping hundreds of physical laptops globally, which was both costly and time-consuming. Additionally, managing training environments manually placed a significant burden on the team, delaying course setup and delivery. The fragmented experience of switching between Mac and Windows environments further frustrated students and trainers alike.
Key challenges included:
- High logistical costs associated with shipping and maintaining laptops for global training sessions.
- Manual processes for environment setup, delaying training delivery.
- Fragmented user experience due to separate systems for Mac and Windows courses.
Our old model was completely unscalable, costly, and a logistical nightmare. It was clear we needed a centralized, automated solution to meet our global training demands.
Gadi Rapaport, VP Global IT, Cellebrite
Solution
Cellebrite partnered with Heropa to centralize and modernize its training operations. Heropa provided a unified platform that consolidated Mac, Windows, and Linux environments, delivering a seamless and consistent training experience for all users. Trainers could independently manage their courses through an intuitive interface, while automated provisioning and lifecycle management streamlined operations and reduced manual overhead.
Heropa delivered
- A unified platform that combined Mac, Windows, and Linux environments for a cohesive training experience, using on-demand Amazon EC2 Mac instances. Read the AWS case study here.
- Automation tools that minimized manual setup and improved efficiency.
- Global scalability through multi-region cloud infrastructure, ensuring reliable training sessions anywhere in the world.
Heropa’s robust platform eliminated the dependency on physical laptops, significantly reducing logistical and hardware costs. Trainers gained the ability to deliver mixed-OS courses tailored to real-world scenarios, enhancing the overall learning experience for students. Learn more about
Results
Cellebrite achieved significant improvements in cost efficiency, scalability, and operational effectiveness with Heropa. By transitioning to virtual environments, Cellebrite eliminated the need for over 120 physical laptops annually, along with the associated shipping and maintenance costs. Training programs became more agile, with trainers able to launch new courses in days rather than weeks. These improvements allowed Cellebrite to expand its reach globally and deliver training to thousands of users monthly without disruptions.
Heropa allowed us to turn our training unit from an IT shop back into a true training business. Trainers can now focus on creating better courses without worrying about delivery logistics.
Gadi Rapaport
Outlook
Looking forward, Cellebrite plans to deepen its partnership with Heropa to further enhance its training offerings. They aim to explore hybrid and offline solutions, leveraging Heropa’s compatibility with AWS Outposts to deliver secure training environments for high-security use cases. Additional plans include adding in-lab challenges and improving content delivery tools to create more engaging experiences for students.
Future initiatives include:
- Hybrid training models to support secure, offline environments.
- Enhanced interactivity through in-lab challenges and advanced tools.
- Global expansion to increase capacity and serve more regions effectively.
Laptops Retired Annually
120+
Monthly Learners
1000s
Cost Savings
50%
Event Participants
100+
The partnership with Heropa has been transformative. Their ability to innovate and scale with us ensures we can continue to meet our customers’ evolving needs.
Gadi Rapaport
VP Global IT
