Virtual IT Labs Glossary

Virtual IT Labs software solves many complex problems, and we’re here to help you understand it better. Our Glossary offers easy-to-read guides that will explain important words and concepts about virtual training, sales demos and enablement, and customer education. 

Nested virtualization is a sophisticated technique that allows for the operation of virtual machines (VMs) within other VMs. This layered approach to virtualization is akin to placing boxes within boxes, where each box can function independently, yet they all exist within a larger container.
Cybersecurity labs are specialized environments designed to provide hands-on training and simulation experiences for individuals and organizations. These labs are crucial in equipping professionals with the skills and knowledge needed to defend against the ever-evolving landscape of cyber threats.
A cyber range is a sophisticated virtual environment designed for cyber warfare training and software development. It serves as a digital battleground or testing ground, where organizations can simulate real-world cyber-attack scenarios to enhance their cybersecurity defenses.
Customer education, often referred to as user training or client learning, is the process of equipping your customers with the knowledge and skills they need to effectively use your product or service. It’s a critical component in ensuring that customers derive maximum value from their investment, leading to increased customer satisfaction, loyalty, and advocacy.
Cloud Labs, a term that has gained significant traction in recent years, refers to the virtual environments hosted on cloud platforms. These labs are a testament to the rapid evolution of server technology and the transformative power of cloud computing.
Customer training refers to the process of educating and empowering your customers to effectively use and maximize the benefits of your product or solution. This training is pivotal in enhancing the overall customer experience and ensuring that users can navigate and utilize the product’s features with ease.
Virtual Instructor-led Training, commonly referred to as VILT, is a modern approach to education that leverages digital technology to simulate a traditional classroom environment. Unlike conventional face-to-face training, VILT takes place entirely online, allowing participants from various locations to engage in real-time, interactive learning sessions led by an instructor.
Virtual training labs are cloud-based training environments that prioritize an interactive, hands-on learning experience over traditional, passive classroom-based methods. These labs have emerged as a groundbreaking solution, especially in the tech sector, to educate both employees and customers about the intricacies of novel software solutions.
An Online Virtual Machine (OVM) is a powerful tool that has revolutionized the way we interact with software and applications. Instead of being confined to physical hardware, OVMs allow users to run applications, operating systems, and even entire networks in a virtualized environment.
Cybersecurity Simulation Training is an advanced training methodology that offers a realistic representation of an organization’s IT infrastructure. This approach allows companies to simulate cyberattacks, providing a platform for IT professionals to practice their response in a controlled environment. By doing so, organizations can better prepare for potential threats, ensuring that their systems and staff are equipped to handle real-world cyber challenges.

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OVERVIEW & FEATURES

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Instructor-led training at its best.

Access hands-on lab environments from anywhere, with no installation required

Efficiently manage lab deployment with reusable blueprints

Offer dedicated environments for self-paced hands-on experiences

Robust dashboards and reports to make informed decisions and demonstrate impact

Distribute app credentials to learners for a seamless lab experience

Issue training credits for prepaid access to training with maximum flexibility

Share templates with external partners whilst ensuring consistency and control

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TEAM

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USE HEROPA FOR

Deliver instructor-led training and monitor learner progress with hands-on labs in real-time

Offer guided, self-paced training experiences where learners can get hands-on with your software

Easily create tailored, hands-on demo & POC environments, with in-built monitoring and cost control

Run workshops and events with confidence with simple and reliable access to hands-on labs

Quickly spin up sandbox environments that replicate production for Development, QA and troubleshooting

Unlock innovation using pre-configured hands-on lab environments with maximum flexibility

Help partners succeed with advanced tools to manage partners and fuel their growth

LEARN

Discover the latest on virtual labs, product news, and more

Meet some of the leaders transforming their training and sales with Heropa

A guide to key terms relating to virtual hands-on labs

Resources to help you understand how hands-on labs work and the value they bring

Resources for customers

Everything you need to know about using Heropa

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