Virtual IT Labs Glossary

Virtual IT Labs software solves many complex problems, and we’re here to help you understand it better. Our Glossary offers easy-to-read guides that will explain important words and concepts about virtual training, sales demos and enablement, and customer education. 

Remote training software is a digital platform designed to facilitate virtual training experiences, allowing individuals to access educational content and hands-on labs from any location, at any time, and on any device.
Remote virtual training, often referred to simply as remote training, is a modern approach to education and skill development where both the instructor and the participants are not physically present in the same location. Instead, they connect and interact in real-time using digital platforms and tools.
A Product Demo Platform is a specialized technology designed to showcase software products to potential customers. It provides an interactive environment where users can experience the software’s features and capabilities firsthand.
Hands-on training is an instructional approach that allows learners to actively engage with the subject matter, typically through practical exercises and real-world simulations. Unlike passive learning methods, hands-on training emphasizes direct experience and active participation.
A product demo, often referred to as a “software demo” or “sales demo”, is a pivotal instrument in the toolkit of a business-to-business (B2B) Software-as-a-Service (SaaS) organization. It serves as a tangible representation of the software’s capabilities, offering prospective clients a firsthand experience of its features and benefits.
The “Demo Experience” refers to the presentation and interaction a prospect has with a software or product demonstration. It’s the bridge between mere awareness and genuine interest, often serving as a pivotal moment in the sales process. A well-crafted demo experience not only showcases the product’s capabilities but also resonates with the prospect’s needs, challenges, and aspirations.
A demo environment is a specialized virtual setting where software demonstrations occur. It’s akin to an IT environment, which encompasses a suite of software tools. However, the demo environment is tailored to showcase specific features of a software, allowing prospects to interact with it in a controlled manner.
Hybrid learning is an innovative educational approach that seamlessly blends remote learning elements with traditional classroom instruction. This method is designed to cater to both remote and in-person students simultaneously, ensuring that each learner receives a comprehensive and engaging educational experience.
On-demand training, a concept that has been around in the business realm for some time, has seen a surge in its adoption rates, especially with the recent advancements in remote communication technologies. This mode of training is particularly significant for software companies. Educating potential customers about intricate software solutions, their features, and unique selling points can be a daunting task. On-demand training simplifies this process by offering flexible, accessible, and tailored educational content.
Interactive Demo Software allows businesses to showcase their software products in a real-time, hands-on environment. Unlike traditional presentations or videos, interactive demos enable users to engage with the software, exploring its features and functionalities firsthand. This immersive experience helps potential customers visualize how the product can address their specific needs and challenges.

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OVERVIEW & FEATURES

Get an overview of the simple, all-in-one virtual labs platform

Instructor-led training at its best.

Access hands-on lab environments from anywhere, with no installation required

Efficiently manage lab deployment with reusable blueprints

Offer dedicated environments for self-paced hands-on experiences

Robust dashboards and reports to make informed decisions and demonstrate impact

Distribute app credentials to learners for a seamless lab experience

Issue training credits for prepaid access to training with maximum flexibility

Share templates with external partners whilst ensuring consistency and control

View product news and updates in our changelog

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TEAM

Discover how training teams use Heropa to engage learners and improve training ROI

See how sales engineers use Heropa to increase deal speed and win more customers

Explore how to build advocacy and demand with engaging hands-on sessions during marketing conferences and events

USE HEROPA FOR

Deliver instructor-led training and monitor learner progress with hands-on labs in real-time

Offer guided, self-paced training experiences where learners can get hands-on with your software

Easily create tailored, hands-on demo & POC environments, with in-built monitoring and cost control

Run workshops and events with confidence with simple and reliable access to hands-on labs

Quickly spin up sandbox environments that replicate production for Development, QA and troubleshooting

Unlock innovation using pre-configured hands-on lab environments with maximum flexibility

Help partners succeed with advanced tools to manage partners and fuel their growth

LEARN

Discover the latest on virtual labs, product news, and more

Meet some of the leaders transforming their training and sales with Heropa

A guide to key terms relating to virtual hands-on labs

Resources to help you understand how hands-on labs work and the value they bring

Resources for customers

Everything you need to know about using Heropa

Integrate Heropa seamlessly to your app using our API

featured resource

Learn how Cellebrite, a leader in digital intelligence and investigative analytics, uses Heropa to scale and innovate their virtual instructor-led and self-paced training.

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